We take the security of our customers and our business seriously. To ensure that every order placed with us is legitimate and protected, we use a combination of automated tools and manual review processes to identify and prevent fraudulent activity.
How We Screen Orders
Every order goes through a standard verification process that checks for:
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Unusual purchasing patterns
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Mismatched billing or shipping information
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Suspicious email addresses or IP locations
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Payment irregularities
If an order is flagged by our system, it may be placed on hold while we verify the details.
What Happens If Your Order Is Flagged
If additional verification is needed, we may:
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Contact you via email for confirmation
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Request clarification about billing or shipping details
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Verify payment information with the card issuer
We make every effort to review orders quickly so your purchase can ship without unnecessary delays.
Why Fraud Prevention Matters
Fraud prevention protects:
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You, by reducing the risk of unauthorized charges
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Us, by ensuring secure and trusted transactions
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All customers, by maintaining a safe shopping environment
Your Role in a Smooth Review Process
To help avoid delays:
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Use accurate billing information that matches your payment method
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Ensure your contact details are up to date
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Respond promptly if we reach out for verification